My DxO Rant

Sebastian Bergmann » 01 June 2008 » in Photography » 2 Comments

It was a blog entry ("DxO Optics Pro 3.5 announced") by Terry Chay that brought DxO Optics Pro to my attention back in 2005. I had just gotten my first DSLR camera, a Nikon D70s, and was looking for a RAW processing software. DxO Optics Pro seemed to fit my needs perfectly. In addition to developing RAW files it also corrects for various optical aberrations, notably image distortion, with corrections tuned to particular lenses and cameras. After reading Terry's blog entry, I downloaded the trial version of DxO Optics Pro 3.5 and gave it a whirl. After a couple of days I bought a license as I was very happy with the results the software produced.

However, I was not satisfied at all with the software's GUI. But I was hoping that, since the core of the software did not need any major improvements, the developers would eventually improve the GUI. Gosh, was I wrong.

Fast forward to December 2007 when I got my new camera, a Nikon D300.

In order to use DxO Optics Pro on the photos taken with the Nikon D300, I had to upgrade to DxO Optics Pro V5. Just like Marcus, who has previously blogged about DxO, I am not happy with DxO Optics Pro anymore.

  • In its current state, DxO Optics Pro 5 does not even start up on Windows Vista 64bit. Not supporting a 64bit OS in a software that performs memory intensive computations is just ... words fail me.
  • After long and tedious work (with the help of DxO's support), I got DxO Optics Pro 5 working inside a virtual machine that runs Windows Vista 32bit.

    Well, "working" might be a euphemism here as, for instance, it only runs with superuser privileges. Last time I tried using it, it would not even start up anymore on Windows Vista 32bit.

  • DxO Optics Pro must be the only piece of software I have ever used whose GUI got worse with each release. Not only does the GUI of DxO Optics Pro 5 look ugly (when compared to Adobe Lightroom, for instance), it is also not ergonomic bordering on unusable.
  • In a nutshell: DxO Optics Pro 5 is currently unusable, at least for me and the other users I know (Marcus, Terry). It does not work on Windows Vista 64bit. When it does start up in Windows Vista 32bit, it usually crashes after processing 2-3 photos.

By the way: the way that the company behind DxO "deals" with the alpha-quality release of DxO Optics Pro 5 is just awesome (not!): When reports of crashes, startup errors, etc. began to pile up in the public forum, what did they do? They closed the forum.

For now I am happily using Adobe Lightroom 1.4 to develop my photos. Adobe Lightroom 2 looks very promising as, among other improvements, it adds native 64bit support.

Dear Adobe: Please integrate the functionality that DxO Optics Pro provides into your products. I do not care whether you just buy the company behind DxO Optics Pro and integrate their software into your RAW converter or if you decide to implement this on your own. I just want the functionality in your great Adobe Lightroom product. Thank you!

Update: DxO Optics Pro 5.1 has been released. It still does not support a 64bit version of Windows.

Update: DxO Optics Pro 5.2 has been released. It works on 64bit versions of Windows but is not officially supported.

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2 Comments to "My DxO Rant"

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  1. Michael Gay
    10/06/2008 at 22:41 Permalink
    Version 5.04 and 5.1 run without any obvious problem on a Windows XP VMware machine hosted by a Suse Linux 64 bit OS. They only use one of the two (two core) processors and the program is very slow: about 10 seconds to open from a thumbnail and 35 seconds processing per photo.

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  2. Marc
    29/11/2009 at 19:29 Permalink
    Now DXO have launched ver.6. In some ways it is a very useful editor and you can achieve some results that just don't seem to be possible in Lightroom.
    However, the GUI is dreadful and more importantly, it seems to be completely unstable.
    I haven't come across such poorly behaved software for very many years.
    I've contacted the company about this but I am worried because I have read elsewhere that they tend not to respond

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